Tech and Human Outsourcing S.A.

We don't just provide people. We build better ways to operate.

BPO, HR, Payroll, Contact Center and AI-powered solutions that help businesses operate more efficiently and grow.

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15+

years in BPO · GT / US

24/7

bilingual operations

1Introducing Tech and Human

Smarter operations,
human at the core.

Tech and Human is a Guatemala-based business process outsourcing company founded by Guatemalan and North American professionals with more than 15 years of combined experience in the BPO industry in Guatemala and the United States.

  • We run your back office so you can focus on what you do best.
  • People, processes, technology and artificial intelligence in one operating model.
About our companyAbout our company
3Why Tech and Human

Why companies choose Tech and Human

01

Cost Efficiency

Reduce operational costs without compromising quality.

02

Scalability

Increase or decrease your operation according to demand.

03

Technology

Use automation and AI to improve productivity.

04

Bilingual Talent

Access qualified English and Spanish-speaking professionals.

05

Dedicated Operations

Your processes are managed according to your company's requirements.

06

Guatemala-Based

A nearshore operation designed for companies doing business in North America.

4Mission, vision & values

Mission

To help businesses operate more efficiently by combining talented people, innovative technology and intelligent processes to deliver reliable, scalable and cost-effective solutions.

Vision

To redefine the way businesses operate by combining human talent, technology and artificial intelligence to create smarter, more efficient and scalable organizations.

5Technology & Security

Concrete controls, not slogans

Security is part of the operation, not an afterthought. Every engagement is set up with documented controls for data, devices and people.

Data securityAccess controlConfidentialityEmployee agreementsPassword policiesVPNDevice managementMonitoringBackupBusiness continuityData privacy